What to Expect

We're with you every step of the way.

Register

Click “Become a Patient” to register as a new patient in our Patient Portal. Within 24 hours, you’ll receive an email to set up your Patient Portal account, where you can schedule appointments with our providers.

Please note, you must use your legal name and gender from your ID or insurance. We apologize for any discomfort caused by the medical system’s limitations.

Become a Patient
Step 1

Schedule an Appointment

Book a new patient (AKA intake) appointment with a QMed provider. Our team is passionate about offering affirming care to transgender and nonbinary patients. Each provider is prepared to initiate your hormone therapy journey, and we look forward to meeting you!

Find out what insurance plans we accept

Schedule an Appointment
Step 2

Attend Your Intake Appointment

During your first visit, we’ll assess your medical history and gender dysphoria experiences. Our aim is to determine hormone therapy suitability and ensure compatibility with existing conditions and medications. If any barriers arise, we’ll develop a plan to address them while reviewing the medication(s), side effects, and treatment risks and benefits.

The first visit usually lasts 45 min to one hour.

Step 3

Meet with a Therapist (Optional)

For patients 18+, QMed employs an informed consent model, eliminating the need for a therapist visit. However, mental health support during transition remains vital for many. While transitioning can be exciting and affirming, it may also present challenges. Professional guidance from a mental health provider can be beneficial during this period.

Learn more about informed consent

Find a gender-affirming therapist

Get Lab Tests

Before treatment, we require blood tests to assess initial hormone levels, kidney and liver function, and other crucial factors preceding hormone therapy. If you’d like to complete bloodwork before your initial visit, reach out via the patient portal to request a lab order—this could potentially expedite the start of your hormone therapy.

Find a Labcorp near you

Many insurance plans cover lab costs (even some not accepted at QMed). For self-pay patients, we offer discounted lab testing for $99. Lab testing is included for self-pay patients using our Membership plan.

Step 4

Begin Hormone Therapy

After completing the medical assessment and addressing any concerns, you’ll be ready for hormone therapy. 😀 We’ll send your prescription to your preferred pharmacy. If you meet the criteria for hormone therapy, we can get you started after the first visit and labs. For individuals under 18, those with complex medical conditions, or other issues, it may take a bit longer.

Step 5

Follow-up Visits

After starting hormone therapy, you’ll need blood tests and a visit every 3 months to monitor your treatment for the first year. We begin with a low dose to minimize side effects and assess your response. If hormone levels and lab work are normal, we can increase your dose to find the right results for you. It usually takes 6-12 months for hormone levels to stabilize, allowing for visits every six or 12 months in long-term therapy.

Follow-up visits typically last 15-30 minutes.

Step 6 and Beyond
With You, Always

In these uncertain times, we want you to know: we are here for you, and we are not going anywhere. Our commitment to providing compassionate, affirming care remains unwavering. The recent surge in registrations speaks to the deep need within our community, and we are honored to be a trusted resource for you.

Due to overwhelming interest, you may experience delays in our communications over the next few weeks. We ask for your patience and understanding as we work tirelessly to help as many people as possible, as quickly as we can. Book an Appointment


Emergency Grants Available

Families of trans youth can receive grants of $500 to support immediate needs, including travel expenses, medication costs, and mental health or wellness needs. These grants are available for qualifying minors in restricted states through the Campaign for Southern Equality. Learn More and Apply


Temporary Policy Update: No Insurance Accepted for Minors in Restricted States

Due to ongoing legal scrutiny, we are temporarily unable to accept any insurance (including private insurance) for minors in states with restrictions on certain services. We are actively working to secure additional grant funding to support those who need assistance during this time.


If you have questions or need help, please contact us directly.