What to Expect

We're with you every step of the way.

Register

Click the “Become a Patient” button to register as a new patient in our Patient Portal. Within one business day, our office manager will contact you to schedule your first appointment, discuss what to expect, review insurance details, and process a $25 booking fee. This fee will be applied toward your visit cost and is refundable if you cancel at least two business days prior to your scheduled visit.

Please register using your legal name and gender as listed on your ID or insurance. We understand this may be uncomfortable, and we sincerely apologize for the limitations of current medical systems. ♥

Become a Patient
Step 1

Schedule an Appointment

Within one business day of registering, our office manager will contact you to schedule your first appointment, discuss what to expect, review insurance details, and process a $25 booking fee. This fee will be applied toward your visit cost and is refundable if you cancel at least two business days prior to your scheduled visit.

If you do not receive a phone call within one business day, contact us via phone (404-445-0350) or email ([email protected]).

Find out what insurance plans we accept

Step 2

Attend Your Intake Appointment

During your first visit, we’ll assess your medical history and gender dysphoria experiences. Our aim is to determine hormone therapy suitability and ensure compatibility with existing conditions and medications. If any barriers arise, we’ll develop a plan to address them while reviewing the medication(s), side effects, and treatment risks and benefits.

The first visit usually lasts 45 min to one hour.

Step 3

Meet with a Therapist (Optional)

For patients 18+, QMed employs an informed consent model, eliminating the need for a therapist visit. However, mental health support during transition remains vital for many. While transitioning can be exciting and affirming, it may also present challenges. Professional guidance from a mental health provider can be beneficial during this period. For patients under 18, we do require therapist letters as part of the process.

Learn more about informed consent

Find a gender-affirming therapist

Get Lab Tests

Before treatment, we require blood tests to assess initial hormone levels, kidney and liver function, and other crucial factors preceding hormone therapy. If you’d like to complete bloodwork before your initial visit, reach out via the patient portal to request a lab order—this could potentially expedite the start of your hormone therapy.

Find a Labcorp near you

Many insurance plans cover lab costs (even some not accepted at QMed). For self-pay patients, we offer discounted lab testing for $99. Lab testing is included for self-pay patients using our Membership plan.

Step 4

Begin Hormone Therapy

After completing the medical assessment and addressing any concerns, you’ll be ready for hormone therapy. 😀 We’ll send your prescription to your preferred pharmacy. If you meet the criteria for hormone therapy, we can get you started after the first visit and labs. For individuals under 18, those with complex medical conditions, or other issues, it may take a bit longer.

Step 5

Follow-up Visits

After starting hormone therapy, you’ll need blood tests and a visit every 3 months to monitor your treatment for the first year. We begin with a low dose to minimize side effects and assess your response. If hormone levels and lab work are normal, we can increase your dose to find the right results for you. It usually takes 6-12 months for hormone levels to stabilize, allowing for visits every six or 12 months in long-term therapy.

Follow-up visits typically last 15-30 minutes.

Step 6 and Beyond
With You, Always

Our commitment to providing compassionate, affirming care remains unwavering. The recent surge in registrations speaks to the deep need within our community, and we are honored to be a trusted resource for you.

Due to overwhelming interest, you may experience delays in our communications over the next few weeks. We ask for your patience and understanding as we work tirelessly to help as many people as possible, as quickly as we can. Book an Appointment


Having Issues with Your Passport Gender Marker?

The ACLU may be able to help. Report your concerns about gender markers on U.S. passports and explore potential resources or assistance. Submit your information today—it’s quick and confidential.


Emergency Grants Available

Families of trans youth can receive grants of $500 to support immediate needs, including travel expenses, medication costs, and mental health or wellness needs. These grants are available for qualifying minors in restricted states through the Campaign for Southern Equality. Learn More and Apply


If you have questions or need help, please contact us directly.